Read what our customers are saying!
Read what our customers are saying!
S. K. Lavery and store manager Eric are why you buy local and avoid big box stores! After a disappointing experience trying to resolve a problem with Kitchen Aide, I went back to Lavery (bought this appliance 4 years ago) and stated my case to Eric. He not only commiserated with me but he also found a solution. Kitchen Aide's answer to me was, "We can't." Eric's answer was, "Let's try." He did, he was successful and we couldn't be happier.
Our first experience with S.K. Lavery will not be the last. Wonderful service, knowledgeable, courteous, informative, and business like. Delivery was excellent. The men were gentle with belongings, very experienced and careful and so nice.
Thank you for your service.
Delores in Orange
Excellent experience at this store. Staff is friendly and knowledgable and not at all pushy. They had the best prices on the appliances that we bought, and the service was fantastic. They have a great showroom where you can take your time and browse. If you need an appliance, this is the place to go.
Kevin, All went extremely well. We had to take the front door off the hinges to get it in. The guys were great. Fast, efficient, friendly. They leveled it, hooked up the water, took all the trash, and took the old grill too. I really like the unit. It will take some getting used to as it's a totally different set up than my other one, but I'm very happy. The stainless goes better than I thought it would in my kitchen. The grill is great too. It's smaller but cooks twice as fast as my old one. It was good dealing with you too. I've never gotten a follow up call on any appliances. It's appreciated. I should be all set for a while but if anything else comes up I'll be talking to you. Thanks again for everything.
Mike in Bloomfield
Great service! Navigating the purchase of a replacement microwave became somewhat confusing. They were able to simplify the process, offered us a great (competitive) price, and gave us a super quick install date. Glad we decided to stop in to this appliance store!
Just a quick note to thank you for the pleasant experience I had with S. K. Lavery. You were so helpful with my purchase of a Maytag washer and must say I'm very happy with it. The delivery, set-up & removal went without a hitch. Scott and Patrick were very professional and courteous, which is somewhat rare these days. Please extend my appreciation to them.
Again, thank you for the excellent service and I will definitely recommend S.K. Lavery to my friends.
Denise in Bristol CT
I can't say enough positive things about SK Lavery, their manager Eric and sales rep, Ryan! I recently purchased a dishwasher from them and although no fault of theirs the machine was defective. The manufacturer was making the experience miserable. When The store manager got involved he got the issues resolved very quickly and was highly responsive to my problem. You don't get this type of service from one of those box stores! So glad that I chose them and this will definitely be my store for all other future appliance purchases!
I cannot thank you enough for the quick service and delivery of my new washer! I live in a home with very tight and difficult stairs. The delivery men where wonderful and never hit one thing when bringing my washer up three sets of stairs and when removing my old machine! I was impressed with there courteous manners and how that got right to work. I will definitely not hesitate to call S.K. Lavery again for my appliance needs!
Pam in North Haven, CT
I was very happy with the sales staff at SK Lavery. They are very knowledgeable and helpful. The transaction for purchasing our new washer and dryer was easy. I am loving our new appliances and highly recommend SK Lavery in Glastonbury!
Thanks for helping us with our GE stainless steel appliances for our kitchen! Enjoy the pie!
Sharon & Gary in Marlborough,CT
We purchased our new home applicances from SK Lavery in Glastonbury CT. Our salesrep was Mike Ciparelli. Mike went above and beyond to make sure we received all appliances on schedule and always returned every call/email promptly. The appliances included rebates which Mike also took care of for us.
If you are looking for a new appliance call Mike Ciparelli of SK Lavery in Glastonbury CT.
Nicolette in Glastonbury
Good Morning Kevin,
Everything is good. We had it installed and it looks great. So far so good. It's quiet and seems very efficient. No spots on the glasses! Hopefully we will have good luck with it. Thank you again for making our decision easier and overall a great experience. My husband appreciated your honesty and knowledge regarding the washers. He is a hard man to satisfy and he liked the overall experience dealing with you and S.K.Lavery.
Jan in Eastern CT
Needed to replace a thru wall a/c unit during hot weather. They provided the exact fit replacement very quickly, did a great install, removed the old one and all at very competitive price. Very satisfied. Highly recommend them.
Richard in Glastonbury, CT
Sorry this is so long in coming but, but Kevin and I want to thank you for all you did for us in the recent purchase of our new appliances. The counter-depth fridge is perfect and is so quiet. The stove is awesome and the dishwasher and microwave are great as well. We appreciate your fantastic customer service and would recommend SK Lavery to friends. Thanks again for everything!
Rhonda in Berlin, CT
At the suggestion of a relative (after a bad experience at a big box store), I went to S.K. Lavery for a new refrigerator. The sales rep, Will Cashman, was extremely helpful. I ended up getting a KitchenAid French Door unit and I love it. Mr. Cashman even offered to come to my home to measure the space where the fridge was going (because it was a bit of an awkward space in an older house), trying to help me get the larger of the two choices (yes, I was able to get it, making me even happier). The delivery and set-up guys were on time, courteous and answered all of my questions. They unpacked the refrigerator totally and took all of the packing materials away, too...not something the big box store guys did. Overall, I am completely satisfied with S.K. Lavery and would highly recommend them to anyone looking for appliances for their home. I also purchased a GE portable dishwasher at the same time --- less involved to deliver and install, but a smooth transaction none the less. A+++
Such nice guys! Great Employees. Highly recommend you folks.
Kathleen in Burlington
I just bought Bosch washer and dryer from S. K. Lavery. The price was fair, the technology is cutting edge, compact and just what I wanted. The salesman Kevin was AWESOME, full of great info, courteous. He then was teaching my plumber and electrician tips to install the new first floor plumbing and electrical requirements. He set up delivery.
The delivery men were on time, courteous, fast, and so very nice. I gave them 15 stars out of 10. Why go to dumb big box, when you get FREE DELIVERY and set up from West Hartford to Bristol??? Thanks guys!
Jane in Bristol
Very happy with the service provided. Thank you!
Henry in East Hartford
I had to replace my washer and dryer after almost twenty years and did not want to go to the "big box" stores. I decided to try S.K. Lavery since they have been in business for years and have always had a great reputation. I believe I made a very wise decision.
My salesman was low pressure, knew his products well and steered me in the correct direction for purchasing my new appliances. I had a space issue since the new front loading washers are made so much larger. They would not fit into the closet where my other washer and dryer were. After giving him the measurements of my laundry area, my salesman did some research and found two different brands of full sized appliances that would fit into the space.
The new washer and dryer were delivered during the time that was stated and everything went smoothly. The delivery men were pleasant and cleaned up after delivery was completed. It doesn't get much better than that.
I would recommend S.K. Lavery to everyone and will be returning there whenever I am ready to replace my other appliances. All of the sales staff was very helpful in answering my questions. I was very impressed with their knowledge and service.
Bill in Rocky Hill
I am happy to be taking the time to write you on the satisfaction you tendered us on your quick and responsible service you and Matt (service man) gave us. Matt was most professional in recognizing the problem and reinstalling the appliance in its proper way. There are the services your firm is known for. This type of personnel will continue to make and conserve the reputation of S.K. Lavery. Thank you.
Ronald in Hartford, CT
Hi Eric and Kevin,
I just wanted to thank you both for your help and effort on our new refrigerator here at work. I know it's not much, but you've made several people very happy. Your teamwork was very much appreciated! I need to also mention that your delivery crew were great! They called before they arrived to give us notice that they were on their way and would be there within 10/15 minutes. That was appreciated , it gave our staff one last notice to remove their belongings from the old refrigerator, as they would be hauling it away for us. They were very polite, prompt and efficient.
Again I would like to thank you for assistance! Would recommend you to anyone!! Enjoy your weekend!
Lisa from Glastonbury
I want to thank you for showing me the GE Monogram gas stove top and the Thermador wall oven. They are beautiful products to use along with the Sharp microwave. The GE top freezer refrigerator slid right into the cabinet space and I am quite comfortable with the new arrangement of space and...I don't hear any sounds from it. My kitchen feels all new and I'm enjoying working in it.
All the delivery people were very professional and careful with the appliances and setting up the refrigerator when that item arrived. I'm so happy that I went to your store. Thank you so much. Have a nice Christmas and a good New Year.
Sandy in New Hartford, CT
About three years ago, my refrigerator died on a 90+ degree day in June...I ran around like a maniac looking for refrigerators from all the competitors on that day (a Sunday)...That night, after looking for a refrigerator, I left a message at S.K. Lavery...Promptly the next morning, Dan, the manager at SK in West Hartford, not only found me a (GE) refrigerator, but he found me a bigger one for the same price as the big-box store, with free delivery & take-away.
In 2014, my dishwasher died, so I called SK...I went to the West Hartford store, picked out the (GE) dishwasher...A few days later, SK came out to install it, and the installation guy determined that the dishwasher was the wrong size...I called Dan at SK, and Dave apologized for the inconvenience and promptly found me the correct dishwasher for my particular space size situation.
Lastly, I will be needing a new ceramic top stove...And yes, SK Lavery is going to be the place that I get it.
I found SK Lavery to price match just like the big box store, but more importantly, SK Lavery acknowledged their glitches and not only provides quality customer service and expertise knowledge of the products that they sell, but they truly work with and respect the customer from the beginning to the end of the sale.
Plus, it is a bonus that they price match and provide free delivery & free pickup of the old appliance.
As I informed SK & Dan, I will be needing to replace my GE stove...That said, once I do my research, I will heading back to SK to make my purchases.
I have had very good experiences and competitive pricing with SK Lavery in West Hartford. Dave, the manager at the West Hartford SK Lavery, has been very helpful to me along with his courteous staff...Thanks for great appliance shopping experiences!!
Greg in Newington
Thank you for always being there for us. Sharon and I are blessed that we have you supporting us after the sale.
You are more than a salesperson. The ability to listen, understand and provide a solution, goes beyond words. You are special, and S.K. Lavery should be proud to have you part of their family.
Patrick & Sharon
We were very happy that we decided to purchase our two newest appliances at Lavery's. You were terrific to deal with. You are very knowledgeable about your products and very concerned about accommodating our needs. We appreciate you sending out a tech so quickly to solve our microwave problem and your company's willingness to replace it, if necessary.
We hope we won't need any more appliances for awhile. When we do, we'll be back to shop at Lavery's.
Tom & Janet in CT
We cannot begin to thank you for your professionalism and outstanding service from the moment we walked into S.K. Lavery through the delivery and isntallation of our beautiful appliances. Your knowledge of the products and the time you spent with us to explain each feature were priceless. When we called to arrange two separate delivery dates, you handled it with grace and concern, putt us, the customer, first. You can be sure that I will recommend S.K. Lavery and specifically mention your name. Please know we are so enjoying the use of our new refrigeratorm microwave, dishwasher, and oven thanks to your care and expertise!
Diane & Richard in Avon, CT